Author: anthony senatore

A good CRM system can empower employees and streamline processes. Is your CRM helping you innovate or holding you back? These 7 signs can help you assess whether you’ve outgrown your CRM.

With Microsoft Dynamics 365 for Field Service, you can delight customers by providing real time visibility into service interactions, detect and resolve issues remotely before customers notice and drive strong margins by moving from cost center to profit center.

We can help you assess your current CRM and identify opportunities to innovate and be proactive. Contact us to get started!

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You know that #technology in the workplace helps connect your teams and resources. But do you know the specifics?

Chief among the benefits of using teamwork-boosting #technology in the workplace is faster communication, enhanced efficiency, and reduced business costs. Sound good? Read the full story here and contact our team at KCHelpdesk to give your company an updated #Teamworksolution from #Microsoft.

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April, a sales rep, is looking to grow her company’s Midwest customer base. She starts her day finding a lead in Microsoft Teams and then uses Dynamics and Power BI to dig out connections that turn that lead into an opportunity. By 5pm, she has a new resource to amp up more sales opportunities in the region.

Use the powerful combination of #MicrosoftTeams, #Dynamics365 and #PowerBI to dig out connections that can close deals. Learn more: KCHelpdesk.

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When @CliftonCoffeeRoasters was a fledgling company, they relied on printing, scanning, and frantic trips to the office in order to complete work documents. But since adopting #Teamworksolutions from #Microsoft, team members digitally contribute and work together on shared projects in real time, from the device of their choice.

Want help bringing your teams and resources together? Check out this video and contact our team at KCHelpdesk to get started.

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According to a recent survey, more than 90% of customers said they would consider taking their business elsewhere rather than work with a company that uses outdated technology.

The solution? A single, integrated system that can grow with you. Contact us to learn more about how #Dynamics365 can benefit your business.

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How could your customers benefit from an upgraded #security and #productivity solution?

With Office 365, your customers can access a secure, comprehensive teamwork solution on any device, from virtually anywhere in the world. With tools and services designed to help customers work better together, your customers can protect sensitive data and grow business. Contact us at KCHelpdesk for more.

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Security operations teams can get overwhelmed. Protect yourself with Microsoft Threat Experts. You can search for threats, deliver data-driven insights and augment your existing resources. Together with Microsoft, KCHelpdesk has your back.

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As Climatec expanded, they came to need a single, all-encompassing solution to connect multiple offices, adapt easily to business processes, and support employees out in the field. Like Climatec, your company can use automation and connected interactions to improve employee experience and customer satisfaction and innovate with proactive service.

Contact KCHelpdesk to learn more about Dynamics 365 for Field Service and how it sets organizations apart by keeping the customer at the center of the business.

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With #Teamworksolutions from #Microsoft, your employees can easily communicate and share ideas with outside teams. Tools like file sharing and video conferencing allow you to connect with guest users in real time. And with new email capabilities in Office 365, you can exchange encrypted emails with anyone, on any device. And here’s the best part–your company data is secure and preserved when shared with external users, so your sensitive information is safe.

Check out this infographic and contact our team at KCHelpdesk to learn more.

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