How to Give People What They Want Online

When American businesses fail to live up to consumers’ high expectations, it costs them up to $1.6 trillion each year. Read this article to learn 4 ways you can enhance your customer service by carefully integrating #technology and human resources. Then contact KCHelpdesk to kickstart your #CustomerExperience strategy.

Continue Reading →

How to raise your hand in Microsoft Teams

While remote learning makes leading discussions more challenging, classroom dialogue among students is still possible—and efficiency is a must! Watch this video on the @MicrosoftTeams Raise hand feature and up your game with virtual class discussions. Contact KCHelpdesk on bringing Teams to your school.

Continue Reading →

Education reimagined with new pedagogies

How do we take the insight from emergency remote learning and end up with a better future for education systems? These global experts have some ideas. Listen to this webinar with Michael Fullan and Joanne Quinn from New Pedagogies for Deep Learning as they discuss with @Microsoft Education VP Barbara Holzapfel on the future of teaching and learning. Contact KCHelpdesk for more resources and to get started.

Continue Reading →